Second the General Writing

Objective: to inform the clients services officer that the problems regarding the car bomb deficiency will be solved as soon as possible.

Targeted time: four months—one month to find the items needed to replace the defective ones in the car bomb, three months to install and test it.

The recipient: the clients’ services officer

 Draft:

Kindly be informed that we are taking our customers feedbacks in our concerns. We have been looking for the best way to meet their expectations and trust. Therefore, we started to take actions to improve our cars qualities. One of those problems we started dealing with is the car bomb.

However, this may take time and we need to make the customers have more patience with us. We found that fixing defectives in our cars may take from three to four months. We would really appreciate if you could get their cooperation.

We are planning to offer our clients the following compensations:

·        Discounts on the prices that would reach 50%.

·        Varieties of new custom colors for the cars.

·        Free car seats for infants.

Please feel free to reach me for any further information.

Best regards;

Anhar Taha

The executive manager

May 11, 2012

Anhar Taha Moh’d Al-Raja’ae

The executive manager

TOYOTA Company

Mr. Salah Al-Marabi

Clients’ services officer

TOYOTA Company

Aser Street

Dear Mr. Al-Marabi;

     Kindly be informed that we are taking our customers feedbacks in our concerns. We have been looking for the best way to meet their expectations and trust. Therefore, we started to take actions to improve our cars qualities. One of those problems we started dealing with is the car bomb.

     However, this may take time and we need to make the customers have more patience with us. We found that fixing defectives in our cars may take from three to four months. We would really appreciate if you could get their cooperation.

We are planning to offer our clients the following compensations:

·        Discounts on the prices that would reach 50%.

·        Varieties of new custom colors for the cars.

·        Free car seats for infants.

Please feel free to reach me for any further information.

Best regards;

Anhar Taha

The executive manager

First the Managerial Writing

Objective: to inform the manager about the defects and problems the customers complain about in the car bomb of the cars that our company manufactures and to ask for his approval to start the fixing phase of these issues.

Targeted time: four months—one month to find the items needed to replace the defective ones in the car bomb, three months to install and test it.

The recipient: the manager of TOYOTA, cars manufacturer.

 Draft:

I’d like to inform you that we have been receiving constant negative feedbacks from our customers. We want to give them the best in terms of quality in order to develop our company. Yesterday, I received an email with several attachments of those feedbacks. I came across one of the most important problems in our cars which are the car bombs.

 Therefore, I sent an email to the head of the engineering system of our company, and he replied that after checking the bombs he found that the manufactory we are importing them from is selling us bad quality bombs.

The only solution available now is to stop dealing with this company and start dealing with alternative Manufactory right away. I have asked for a list of the most well-known trusted Manufactories. I will send it to you as soon as I have it. To conclude, I am asking you to please cancel the contract we have with that company.

Sincerely;

Anhar Taha

The executive manager

May 11, 2012

Anhar Taha Moh’d Al-Raja’ae

The executive manager

TOYOTA Company

Mr. Khaled Al-Shahari

General Manager

TOYOTA Company

Al-Zubairi Street

Dear Mr. Al-Shahari;

     I’d like to inform you that we have been receiving constant negative feedbacks from our customers. We want to give them the best in terms of quality in order to develop our company. Yesterday, I received an email with several attachments of those feedbacks. I came across one of the most important problems in our cars which are the car bombs quality.

      Therefore, I sent an email to the head of the engineering system of our company, and he replied that after checking the bombs he found that the manufactory we are importing from them those parts is selling us bad quality bombs.

     The only solution available now is to stop dealing with this company and start dealing with alternative Manufactory right away. I have asked for a list of the most well-known trusted Manufactories. I will send it to you as soon as I have it. To conclude, I am asking you to please cancel the contract we have with that company.

Sincerely;

Anhar Taha

The executive manager 

This is who I am

I am Anhar Taha Alruja'ae. I am 20 years old. I am a third year student at Sana'a university, faculty of languages, Department of English. I am also a 7B student at the Yemen American Language Institute, YALI. I work at Hind Model School (HMS) as an English and computer teacher. In addition, I am an activist who likes to initiate and participate in humanitarian community services and fares that help other people in need and qualify them to get engaged in the society again such as orphans, the poor, women facing adaptive challenges, laboured kids and cancer patients. Furthermore, I think that I am a multi-talented girl, for example, I am good at writing poems in both languages Arabic and English, and painting, on the other hand, I am really good at bringing bead or totally broken apart computers into life again; I guess i got form my father whose work is all about technology. Moreover, I believe in taking chances and doing the utmost in order to be a successful person in life. Besides, I like to think that each person has his own personality that can be sharpened and reformed to the better thus hearing positive or negative critics now and then never hurts. to wrap up, I like to add that a good speaker is a good listener, and a good writer is a good reader, therefore, never quit reading and never stop being inspired from everything around you. Well, this is all you need to know about me. Peace out for now.